What Security Considerations Should You Address for Interactive Kiosks and Displays?

Why Security Matters

Kiosks and displays often capture user inputs, process transactions, or integrate with backend systems. If not secured, they become risk points for data breaches or tampering. Industry resources validate this risk.

Multi-Layered Security Strategy

1. Physical Security

• Ensure enclosures are locked, tamper-proof.

• Use rugged mountings and secure cable routing for Backpacks, monitors, and accessories.

• For outdoor models: weatherproofing, anti-vandal glass, surveillance as needed.

2. OS & Application Security

• Use kiosk-mode operating system to lock device into single function.

• Disable unused ports and services.

• Use signed firmware and secure boot where supported.

3. Network & Data Traffic

• Use encrypted connections (HTTPS, VPN) for content management and updates.

• Segment network traffic for public kiosks vs internal IT systems.

• Monitor for anomalies (offline devices, unusual data traffic).

4. Peripheral & Payment Security

• Ensure MSR, fingerprint readers, barcode scanners use secure SDKs and encryption.

• For payment-processing kiosks, ensure PCI-compliance and certificate management.

• Regularly audit peripherals for tampering.

Implementation-Ready Checklist

• Tag each device and record serials for lifecycle tracking.

• Schedule firmware updates and security patches via your central management tool (e.g., ELOView).

• Train staff on incident response (what to do if a screen is offline or compromised).

• Maintain access logs and change default passwords immediately.

Final Thoughts

Security isn’t optional—it protects your brand, your customers, and your operations. By designing with security in mind from hardware to cloud, your ELO installations stay resilient and trustworthy.
Tags: Kiosk Security, Interactive Displays, Digital Signage Security, ELO Systems
Author: Emilio Bourdages
Blog: Learn